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The ABCB provides general information and guidance on the National Construction Code (NCC) and other ABCB initiatives. While we do not offer regulatory advice or enforce building regulations, we aim to assist with enquiries to the best of our ability.
Please note: Phone support is no longer available. All enquiries must be submitted via the contact form below. To help us respond effectively, please include as much detail as possible.
Before contacting us
- Check our FAQs: Our Frequently Asked Questions section below may already have the answers you need.
- Explore our resources: Visit the resource library or check our latest news updates for helpful information.
- Search our site: Use the global search function to quickly locate relevant content.
- Consider if you should contact your state or territory's building or plumbing authority: If your enquiry relates to matters regulated at the jurisdictional level, such as legal requirements, illegal building or plumbing activity, or if you've found a product that requires WaterMark certification, contact the building or plumbing administration in your jurisdiction.
Content in this section is reviewed and updated regularly to ensure accuracy and relevance. If your question isn’t answered, please use the contact form below.
Looking for quick answers?
Try our frequently asked questions (FAQs) before submitting your enquiry.
This section provides answers to frequently asked questions about the National Construction Code (NCC), the role and responsibilities of the ABCB, including what we do and do not regulate. Our FAQs provide guidance on topics such as Australian Standards, the CodeMark and WaterMark certification schemes, copyright, ABCB publications, and the use of our digital platforms.
Content in this section is reviewed and updated regularly to ensure accuracy and relevance. If your question is not addressed here, please refer to our contact options below for further assistance.











